- How do I shop at iAllergy?
- Is it safe to use my credit card online?
- Do you accept checks or money orders?
- What is your return policy?
- Do you charge sales tax?
- How much does shipping cost?
- Where do you ship to?
- How long will it take to receive my order?
- How do I change or cancel my order?
- How can I track the status of my order?
- I'm having trouble with your website?
How do I shop at iAllergy?
There are several ways for you to shop at iAllergy. You can browse through the categories on the top of the page to find the type of product you are looking for, or you may use our search feature to quickly find a specific product by name, model, or item number.
You may also call us at 800-881-7787 to speak to one of our sales representatives.
Is it safe to use my credit card online?
Every purchase made on our site is absolutely safe. We use fully PCI compliant Secure Socket Layer (SSL) technology to transmit your credit card information over the Internet. When you place your order, you will be in secure mode. All of your information will be transmitted via a secure and encrypted connection for your protection.
We accept VISA, MasterCard, Discover Card, American Express, PayPal, and Apple Pay.
Do you accept checks or money orders?
Yes, you may mail us a check or money order if you prefer. Please print and fill out our Printable Order Form [PDF], and mail it to us along with your check or money order.
What is your return policy?
iAllergy offers a 30 day return policy on most of our items. For more detailed info, please see our Return Policy.
Do you charge sales tax?
We are only required to collect sales tax on orders shipping to the state of Maryland. All other orders will not be charged sales tax.
How much does shipping cost?
For a limited time, all orders of $49 or more will receive FREE shipping (valid for contiguous US states only). Expedited shipping options are also available during checkout.
iAllergy Shipping Rates:
Where do you ship to?
iAllergy ships to the lower 48 contiguous United States. We can ship most items to Alaska and Hawaii, however our standard shipping rates do not apply.
How long will it take to receive my order?
- Almost all in stock orders placed before 5:00PM Eastern time ship out the same business day.
- Expedited shipping options are available to select during checkout.
- We ship nearly all of our items from our Maryland warehouse. Individual delivery times will vary depending on your location.
- We ship via FedEx and the USPS.
- Note: Items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box.
How do I change or cancel my order?
Orders usually begin processing immediately after being placed, and therefore most orders cannot be changed or cancelled once they have been placed. If you would like to request a change or cancellation of an order, please contact us.
How can I track the status of my order?
After you have placed an order, you can track your order online through My Account. If you did not register for an account when you placed your order, you can activate your account by filling out this form and following the instructions in the email you receive. If you have already registered for an account, please click here to sign in to your account.
I'm having trouble with your website.
If you are experiencing any problems with our website, we'd like to hear about it. Please use this form to report any problems so we may address them promptly.