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Frequently Asked Questions

Frequently Asked Questions



How do I shop at iAllergy?

There are several ways for you to shop at iAllergy. You can browse through the categories on the left to find the type of product you are looking for, or you may use our search feature to quickly find a specific product by name, model, or item number.

You may also call us at 800-881-7787 to speak to one of our sales representatives.

Is it safe to use my credit card online?

Every purchase made on our site is absolutely safe. We use Secure Socket Layer (SSL) technology to transmit your credit card information over the Internet. When you place your order, you will be in secure mode. When you enter your credit card information it will be encrypted so that it cannot be read as it travels over the Internet.

We accept VISA, MasterCard, Discover Card, American Express, and PayPal:
We accept VISA, MasterCard, Discover, American Express, and PayPal

Do you accept checks or money orders?

Yes, you may mail us a check or money order if you prefer. Please print and fill out our Printable Order Form [PDF], and mail it to us along with your check or money order.

What is your return policy?

iAllergy offers a 30 day return policy on most of our items. For more detailed info, please see our Return Policy.

Do you charge sales tax?

We are only required to collect sales tax on orders shipping to the state of Maryland. All other orders will not be charged sales tax.

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How much does shipping cost?

For a limited time, all orders of $49 or more will receive FREE ground shipping.

iAllergy Shipping Rates
ORDER
TOTAL
SHIPPING
COST
$0.00 - $29.99$5.95
$30.00 - $48.99$6.95
$49.00 & upFREE!

See Shipping Info for more details.

How long will it take to receive my order?

Orders for in-stock items usually ship the same business day the order is placed. Individual delivery times will vary depending on your location. See Shipping Info for more details. Note: Items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box.

How do I change or cancel my order?

Orders begin processing immediately after being placed, and therefore most orders cannot be changed or cancelled once they have been placed. If you would like to request a change or cancellation of an order, please contact us.

How can I track the status of my order?

Once your order ships, we will automatically email your tracking information later that same evening (M-F). If you require further tracking information, please contact us.

I'm having trouble with your website.

If you are experiencing any problems with our website, we'd like to hear about it. Please use this form to report any problems to our webmasters so they may address the problem.

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All orders over $49 receive
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